Hi everyone,
We're investigating and troubleshooting backend service issues related to the rollout of Star Citizen Alpha 2.4.0 on Friday. During this time, players may have difficulty logging in or experience unexpected in-game behavior, such as duplicated or wrong inventory and loadouts.
For context, it's the first full deployment of Persistence, our database-driven service that will ultimately will affect every part of the Persistent Universe. While we spent significant time testing this services on PTU, a major infrastructure update such as Persistence often won't have its biggest problems exposed until we reach certain thresholds and conditions.
Ultimately, the demands of this particularly massive tech rollout during this stage of Alpha production meant that we could only discover these issues with the larger populations on the Live service. We know it can be entirely exhausting and frustrating when the game experience goes wrong - after all, we're gamers, too! - but such are the realities of providing a service while building it. 
We appreciate everyone's time and patience, and for continuing to provide us with invaluable data on the forums and on the Issue Council. We'll be working to get the Live service in a stable state as quickly as possible, and we'll pass on updates this week here as we get them.
Thanks and have a great day!
Will "Soulcrusher" Leverett - CIG
John 3:18 He that believeth on him is not condemned but he that believeth not is condemned already, because he hath not believed in the name of the only begotten Son Of God.
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